Welcome to Duct N Ventilation Cleaning (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring transparency in how we handle your information.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address

• Service Information: Property address, service type (duct cleaning, ventilation cleaning, HVAC services)

• Booking Details: Appointment date, service requests

• Technical Data: IP address, browser type, device information

• Communication Data: Messages, inquiries, or customer support interactions

2. How We Use Your Information

We use your information to:

• Schedule and provide duct and ventilation cleaning services

• Communicate regarding appointments, quotes, or updates

• Improve our services and customer experience

• Send optional promotions or service reminders

3. Sharing of Information

We do not sell or rent your personal information. We may share your data with:

• Service providers (booking systems, payment processors)

• Technicians assigned to your service request

• Legal authorities if required by law

4. Cookies & Tracking Technologies

We may use cookies to:

• Enhance website functionality

• Analyze traffic and user behavior

• Improve performance and user experience

5. Data Security

We implement reasonable safeguards to protect your personal data. However, no online system is 100% secure.

6. Your Rights

You have the right to:

• Access your personal data

• Request corrections or deletion

• Opt out of marketing communications

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

9. Contact Information

📧 Email: ductnvencleaning@gmail.com
📞 Phone: 604-588-8007
📍 Address: 13335 115ave surrey,bc, v3r 0r8